EBCI Heritage Tourism Effort Leads to
Surge in Visitors and Recognition for
the Tribe
The Booger Dance is a highlight of –Unto These Hills,” a retelling of the Trail of Tears experience from the perspective of the EBCI.
A concerted community-wide effort to attract
more visitors interested in a cultural
experience to the Qualla Boundary, the
homeland of the Eastern Band of Cherokee
Indians (EBCI), paid off handsomely during
the 2006 tourism season.
During the summer
and fall of 2006, attendance and sales
have been up dramatically at
each of the three primary cultural attractions
of the EBCI—the Museum of the Cherokee
Indian, Cherokee Historical Association’s
Unto These Hills retelling of the Trail
of Tears experience, and the Qualla Arts & Crafts
Mutual. Revenue from ticket sales from
Unto These Hills was up 19% compared to
the 2005 season (and up 49% compared to
2004). Museum ticket sales increased 16%
compared with a year earlier, and Museum
gift shop sales increased 30%. Sales at
Qualla Arts & Crafts rose nearly 10%,
fueled by the revival of traditional Cherokee
pottery-making techniques.
The turnaround
had been needed badly. For decades, tourism
has been the lifeblood
of the economy on the Qualla Boundary as
families within easy driving distance of
Western North Carolina came to see the
Cherokee Indians and their way of life.
In recent years, however, fewer families
had been visiting the Qualla Boundary for
a cultural experience. Instead, most visitors
were coming to Cherokee to visit only the
casino, and many local businesses were
seeing declining sales as a result. Businesspeople
became reluctant to invest in their buildings
and products, and visitor numbers began
to spiral downward.
Established in 2000
by the EBCI and the State of North Carolina
and charged with
both cultural preservation and economic
development, CPFdn has provided leadership
for community planning efforts and $8.8
million of financial support to the EBCI’s
three principal cultural attractions. The
funding and planning have enabled:
- A successful branding and marketing campaign.
- The
complete revamping of Cherokee Historical
Association’s Unto These
Hills (a retelling of the Trail of Tears
story from
the perspective of the EBCI).
- New events
such as the Southeastern Tribes Gathering
and Festival of Native Peoples.
- Expansion
of the Museum of the Cherokee Indian’s
facilities and exhibits.
- Community outreach
efforts at Qualla Arts & Crafts
cooperative that are building a new
generation of Cherokee artisans.
- The creation of a
Cherokee Potters Guild to revive traditional
Cherokee pottery-making
techniques.
- Development of business plans
at each of the three organizations
to ensure their
long-term self-sustainability.
- A significant
facelift of Cherokee’s
business district, funded by the Tribe
and individual business owners, as
well as CPFdn.
The Southeastern Tourism Society
recently recognized Cherokee, NC, as the
Travel
Attraction of the Year in 2006 and also
recognized the Eastern Band of Cherokee
Indians for the Visual Excellence of its
travel marketing effort. The Southeastern
Tourism Society’s Shining Example
awards highlight the best work in travel
and tourism in the Southeast. The EBCI
marketing campaign funded by CPFdn is a
collaborative effort between EBCI Tribal
Marketing and Promotion, Cherokee Historical
Association, the Museum, Qualla Arts & Crafts,
and the Goss Agency of Asheville, NC.
“
The entire Qualla Boundary and the surrounding
region are benefiting from the desire of
visitors to experience the authentic natural,
historical and culture resources of the
EBCI,” said Susan Jenkins, executive
director of CPFdn. “CPFdn’s
staff and board are gratified by the strength
of the community collaboration that has
produced such strong results. With the
sound plans that the Tribe’s cultural
entities have developed and the training
that people in their organizations have
received, the Cherokee visitor experience
will become even more memorable as plans
are fully implemented.”
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